Working at Beech Court Care Centre
298-304 South Street, Romford, RM1 2AJ
Operated by Bondcare (London) Limited
53 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong teamwork and sense of family among staff with good training and approachable management, but medicines recording errors and bank workers covering shortfalls need attention."
Safety & Risk
6/10
✓
Per 2020 targeted inspection: Assured on infection prevention, PPE training/use, testing, cleaning audits; per 2018: medicines recording errors identified with refresher training recommended.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff described sense of family and strong teamwork, thought highly of service, took pride in jobs, felt they had a voice.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Sufficient staff using dependency tool, bank used for rota shortfalls, no agency, people said staff not rushed.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Training matrix, inductions, specialist trainings like dementia and challenging behaviour, NVQs supported, regular supervision and appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: Registered manager approachable, people and staff spoke positively, robust quality assurance systems with feedback driving improvements.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator provides regular varied programme including bingo, entertainers, hairdressing, massage, one-to-one sessions.
Points to consider
Staffing is adequate but bank workers cover rota shortfalls sometimes.
The service used a dependency assessment tool to assess the staffing needs of people and created a rota accordingly. The provider used a bank system to cover shortfalls on the rota
Some medication recording errors happened, like miscounting painkillers.
We found two more controlled medicines tablets for one person than had been recorded. This meant that staff had miscounted medicines.
Activities are regular with a coordinator but basic like bingo and entertainers, no specialist programmes.
Activities included hair dressing, massage, bingo, reading the paper and visiting entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews