Last updated: 9 February 2026
"Staff feel supported by approachable management with good training and safety practices, but basic activities without a coordinator and incomplete quality checks need improvement."
People were safeguarded from the risk of abuse and staff knew what action to take if they suspected abuse. Risks associated with people's care and support were assessed, monitored and managed.
Staff felt supported by the management team and were confident when supporting people in situations where people could become distressed.
People were supported by sufficient staff to meet their needs and ensure people's preferences were adhered to. During the day people were supported on a one to one basis.
Per 2017 comprehensive inspection: Staff were provided with and completed mandatory and specialist training. New staff had to complete a period of induction and undertaken the care certificate. Staff received supervision and had a yearly appraisal.
People we spoke with found the registered manager approachable and staff felt supported by the management team.
Per 2017 comprehensive inspection: People took part in varied meaningful activities...out accessing the community...Staff take me out...going to the shopping centre...bowling, swimming...baking...arts and crafts.
Quality checks like environment and infection audits were not always followed up with timescales, so management oversight has room to improve.
Some issues identified during the environmental audit and infection control audit, had not been actioned and there was no timescale when these actions should be met.
No activities coordinator or specialist programmes, so the role mixes routine care with basic outings, bowling, baking and crafts.
Per 2017 comprehensive inspection: they take them to town, they go bowling, swimming, they go to the pub. They have baking there...arts and crafts.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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