Working at Beech Cliffe

Medicines were stored safely... people were receiving medication as prescribed. However, we identified some improvements in documentation were required.

An inclusive positive culture had been developed at the service. Staff we spoke with felt able to express their opinions, felt their suggestions were listened to.

There was enough staff present to safely meet people's needs. However, some relatives raised the issue of lack of consistency in staff providing support.

We reviewed the training matrix that showed staff were provided with and completed mandatory and specialist training.

Staff told us that they felt well supported by management.

We saw people had a busy weekly programme of activities which included regular scheduled activities... swimming, horse riding and many more.