Working at Bedhampton Nursing Home and Specialist Care Unit
55 Hulbert Road, Havant, PO9 3TB
Operated by Healthcare Homes (LSC) Limited
49 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel valued and well supported in a good team with strong safety practices, but staffing pressures from agency use and limited activities hold it back."
Safety & Risk
7/10
✓
People were protected from abuse and avoidable harm. Staff had a good understanding of safeguarding and were confident to raise concerns if needed. Incidents were investigated and lessons learned if care had not gone to plan.
Staff Culture
7/10
✓
Staff were positive about working at Bedhampton Nursing Home and felt valued and well supported. All staff said they were supported by each other and described being a good team.
Staffing Levels
4/10
!
There was mixed feedback about staffing levels. Agency staff were sometimes used to cover vacancies and staff told us this could put pressure on the team because agency staff did not know people as well as permanent staff.
Training & Dev
6/10
✓
The provider had effective processes in place to ensure staff had the necessary skills and competence to carry out their roles. Staff received an induction, a wide range of training relevant to their roles and regular supervision.
Management
6/10
✓
Staff told us that there had been several changes to management lately and this had caused some instability. However, they told us there had been recent improvements and the current manager was very supportive and approachable.
Programmes
4/10
!
Per 2023 inspection: People were not supported to participate in a range of social, educational or leisure activities. Whilst there were some events which people enjoyed, these took place two or three times a week for limited periods of time.
Points to consider
Staffing gets mixed reviews from residents and relatives, with some saying not enough staff especially at night, and agency workers add pressure since they do not know residents well.
People and relatives provided mixed feedback about staffing levels. Comments included: “They are so short staffed here, it is ridiculous.”, “There are not enough staff at night.” Agency staff were sometimes used to cover vacancies and staff told us this could put pressure on the team
Recruitment checks have gaps like missing explanations for employment history, so new staff quality is not always assured.
Recruitment processes were not always safe. There were gaps in recruitment records. For example, records did not always demonstrate potential staff had gaps in their employment explored.
No dedicated activities coordinator or regular varied programme, so the role stays mostly routine personal care with limited engagement opportunities.
Per 2023 inspection: People were not supported to participate in a range of social, educational or leisure activities. ... Records showed people participated in activities infrequently. The provider was seeking to recruit an activities officer during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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