Last updated: 10 February 2026
"Accessible managers and a supportive culture where staff feel valued, but uncertain staff retention and a lack of specialist activity programmes hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events
Staff told us they felt valued and supported by the management team. They all commented they were encouraged to voice their opinions, ideas and suggestions
There were sufficient staff to support people safely. People told us they felt safe with staff support, and people and relatives thought there were sufficient staff
The training is good, I have access to the Barchester learning pod. I can also access additional training modules along with mandatory training
The manager and deputy manager do regular walk rounds, they are very accessible
People had access to a range of activities and entertainment to support their health and well-being. Their comments included, “There is a singer on in here we were dancing last time, Elvis is coming next Thursday”, “I do gardening, The home got an award for the garden
Staffing is adequate with enough staff on duty but no info on low agency use or staff retention to ensure consistently unhurried care
There were sufficient staff to support people safely. People told us they felt safe with staff support, and people and relatives thought there were sufficient staff
Activities are regular and varied with a coordinator but miss specialist programmes or innovative therapies that add extra variety to the working day
People had access to a range of activities and entertainment to support their health and well-being. Their comments included, “There is a singer on in here we were dancing last time, Elvis is coming next Thursday”, “I do gardening, The home got an award for the garden
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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