Working at Bedewell Grange
Campbell Park Road, Hebburn, NE31 2SL
Operated by Barchester Healthcare Homes Limited
52 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Accessible managers and a supportive culture where staff feel valued, but uncertain staff retention and a lack of specialist activity programmes hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events
Staff Culture
8/10
✓
Staff told us they felt valued and supported by the management team. They all commented they were encouraged to voice their opinions, ideas and suggestions
Staffing Levels
6/10
✓
There were sufficient staff to support people safely. People told us they felt safe with staff support, and people and relatives thought there were sufficient staff
Training & Dev
7/10
✓
The training is good, I have access to the Barchester learning pod. I can also access additional training modules along with mandatory training
Management
8/10
✓
The manager and deputy manager do regular walk rounds, they are very accessible
Programmes
6/10
✓
People had access to a range of activities and entertainment to support their health and well-being. Their comments included, “There is a singer on in here we were dancing last time, Elvis is coming next Thursday”, “I do gardening, The home got an award for the garden
Points to consider
Staffing is adequate with enough staff on duty but no info on low agency use or staff retention to ensure consistently unhurried care
There were sufficient staff to support people safely. People told us they felt safe with staff support, and people and relatives thought there were sufficient staff
Activities are regular and varied with a coordinator but miss specialist programmes or innovative therapies that add extra variety to the working day
People had access to a range of activities and entertainment to support their health and well-being. Their comments included, “There is a singer on in here we were dancing last time, Elvis is coming next Thursday”, “I do gardening, The home got an award for the garden
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews