Last updated: 10 February 2026
"Staff feel supported in a positive culture with good training, but weak risk management and governance from new systems need attention."
Risks to people's health and safety were not always robustly assessed and used to develop effective risk management plans. This included risks related to diabetes, skin and mobility.
There was a positive culture which was echoed in feedback from staff and relatives. Staff felt well supported, enjoyed working at the home and told us it was well managed.
There were enough staff to provide safe care, and feedback received from staff about staffing levels was positive.
Staff received an induction and training relevant to their roles and understood how to care for people effectively.
Recent changes in management and a move to electronic care management systems meant some governance systems were not in place or operating effectively to monitor and improve safety and quality in care.
Per 2019 comprehensive inspection: There were planned activities within the home, these included visiting entertainers, Zumba armchair exercises, pizza making and visiting church services.
Risk plans for diabetes, skin sores and moving people lack key details to guide staff safely.
Risks to people's health and safety were not always robustly assessed and used to develop effective risk management plans. This included risks related to diabetes, skin and mobility.
Switch to new electronic records means oversight is not fully effective and audits missed safety gaps.
A move to electronic care management systems meant some governance systems were not in place or operating effectively to monitor and improve safety and quality in care.
Staffing is adequate but nothing special, no mention of low agency use or long team retention.
There were enough staff to provide safe care, and feedback received from staff about staffing levels was positive.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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