Working at Beddell House
Sherburn House, Durham, DH1 2SE
Operated by Sherburn House Charity
60 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Good management with regular audits and a positive culture where staff feel valued, although activities are basic and training standard."
Safety & Risk
6/10
✓
Medicines were managed safely... However, temperatures were not always monitored in line with the provider's medicines policy to ensure they were stored safely.
Staff Culture
7/10
✓
Staff praised the culture and values of the service. One member of staff told us, 'It is the best place I have ever worked.'
Staffing Levels
6/10
✓
Staffing levels were monitored to ensure enough staff were deployed to support people safely. One member of staff said, 'We have enough staff, we have plenty in days and nights.'
Training & Dev
6/10
✓
Staff received regular training. This equipped them with the skills and experience needed to provide effective support. One member of staff told us, 'The training is excellent.'
Management
7/10
✓
The registered manager and provider carried out a range of audits to monitor and improve standards... A relative... 'I cannot grumble at the management because everything I ask them [the registered manager] does.'
Programmes
5/10
!
A range of activities were made available to help people with social engagement.
Points to consider
Only a basic range of activities mentioned, no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
A range of activities were made available to help people with social engagement.
Only standard training and supervisions, no specialist courses or funded qualifications for career growth.
Staff received regular training. This equipped them with the skills and experience needed to provide effective support.
Staffing levels are adequate with enough staff on shifts, but nothing special like low agency use or strong team stability.
One member of staff said, 'We have enough staff, we have plenty in days and nights.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews