Last updated: 10 February 2026
"Exceptional leadership, family-like culture, and innovative activities programmes with reliable staffing and good training."
Per 2021 inspection: We were assured that the provider was using PPE effectively... accessing testing... making sure infection outbreaks can be effectively prevented or managed; policy up to date. Per 2019: culture of continuous learning when things go wrong.
Per 2019 comprehensive inspection: Staff member said 'I love how lovely the atmosphere is here, we are like one big family.' Staff were highly motivated... culture of nurturing talent.
Per 2019 comprehensive inspection: There were enough staff deployed... staffing levels were maintained at a good level and they had enough time to meet people's needs. We observed this to be the case.
Per 2019 comprehensive inspection: Staff received a good range of support including regular training. Training records showed staff training was kept up-to-date. Staff received regular supervision and appraisal.
Per 2019 comprehensive inspection: Service leadership was exceptional and distinctive. Leaders... drove and improved high-quality, person-centred care; staff said they felt very supported and encouraged to develop.
Per 2019 comprehensive inspection: Excellent range of activities... music therapist... 'hanging out intensive interaction programme'... arts and crafts business... led to hobbies, employment, and new skills.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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