Last updated: 10 February 2026
"Staff praised strong leadership and felt well supported in a positive culture, although staffing has only recently improved from shortages and training remains standard."
There were safeguarding procedures in place... Risks to people had been assessed... People's medicines were managed safely... They used the system to analyse information, learn lessons.
Staff said they received good support from unit managers and the registered manager... 'I like the other staff and the residents. It's a nice place to work.'
We observed [there were] enough staff available to meet people's needs. A staff member told us, 'Staffing levels have improved, a few months ago we didn't have enough staff, but we do now.'
Records confirmed that care staff had completed training the provider considered mandatory... Nursing staff had completed clinical training... Staff told [us] they received regular formal supervision.
Staff were positive about how the service was run... 'The home is well organised, the registered manager is on the ball, I often see her on the floor working with staff.'
The home employed five activity co-ordinators... daily activities... reading and walking clubs, regular church services, movies... yoga and drawing sessions... French theme to celebrate Bastille Day.
Staffing is adequate now after recent improvements from shortages, but no details on retention or agency use.
A staff member told us, 'Staffing levels have improved, a few months ago we didn't have enough staff, but we do now. It's much better.'
Only standard mandatory training and some clinical courses for nurses, no specialist qualifications or career development.
Records confirmed that care staff had completed training the provider considered mandatory. This included training in areas such as basic life support, food hygiene... Nursing staff had completed clinical training, for example on skin integrity, diabetes, dementia and catheterisation.
Regular activities with coordinators like yoga, quizzes and themed days, but no specialist programmes or innovative approaches.
The home employed five activity co-ordinators... reading and walking clubs, regular church services, movies at the cinema, games in the garden and yoga and drawing sessions... a French theme to celebrate Bastille Day.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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