Working at Beckenham Park Care Home

There were safeguarding procedures in place and staff and managers had a clear understanding of these procedures. Risks to people were assessed and staff were aware of the action to take to minimise risks where they had been identified. People's medicines were managed safely.

A staff member told us, 'I like the other staff and the residents. It's a nice place to work. I get really good support from the clinical services manager.'

We observed there [were] enough staff available to meet people's needs. A staff member told us, 'Staffing levels have improved, a few months ago we didn't have enough staff, but we do now. It's much better.'

Records confirmed that care staff had completed training the provider considered mandatory. This included training in areas such as basic life support, food hygiene, infection control, COVID 19, dementia, moving and handling, safeguarding adults, Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).

Staff were positive about how the service was run and the support they received from unit managers and the registered manager. A staff member told us, 'The home is well organised, the registered manager is on the ball, I often see her on the floor working with staff.'

The home employed five activity co-ordinators... daily activities that met their needs. For example, there were reading and walking clubs, regular church services, movies at the cinema, games in the garden and yoga and drawing sessions... Activities during the week... included a French theme to celebrate Bastille Day.