Working at Beck House
Beckspool Road, Bristol, BS16 1NT
Operated by Care Futures
23 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff praised the open culture, regular training and activities, but safeguarding alerts went unreported and medicine records had gaps missed by audits."
Safety & Risk
3/10
✕
Safeguarding concerns had not been reported to the CQC as required. Some gaps on MARs were found which had not been identified by the daily check system.
Staff Culture
6/10
✓
there was an open and transparent culture, staff and the management team worked well together. Staff said they worked well as a team, there was a positive staff culture.
Staffing Levels
5/10
!
Staff told us they had enough staff to support people safely. A staff member said, 'We have enough staff.'
Training & Dev
6/10
✓
Staff spoke positively about the induction process and said they had regular training. A staff member said, 'All training is completed.'
Management
4/10
!
Staff told us the registered manager was available, approachable but 'Audits however, did not identify where safeguarding notifications were not being submitted or the shortfalls found in medicines processes.'
Programmes
6/10
✓
People benefited from outings, holidays and activities outside of the service. Many people attended a day care service, others took part in a range of activities within the home and in the community.
Points to consider
Safeguarding alerts about abuse were not sent to the regulator as required and medication records had gaps that daily checks missed.
Notifications were not submitted as required to CQC in relation to 7 allegations of abuse... Some gaps on MARs were found which had not been identified by the daily check system in place.
Audits failed to spot major issues like missing notifications of abuse allegations and problems with medication checks.
Audits however, did not identify where safeguarding notifications were not being submitted or the shortfalls found in medicines processes.
Staffing is adequate but nothing special, with no details on low agency use or strong staff retention.
Staff told us they had enough staff to support people safely. A staff member said, 'We have enough staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews