Working at Beccles Care Home
St. Georges Road, Beccles, NR34 9YQ
Operated by Black Swan International Limited
35 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Approachable management, stable staffing without agency use, and supportive culture for staff, although no structured activities programme due to residents' preferences."
Safety & Risk
8/10
✓
Staff understood safeguarding procedures and were confident in reporting any concerns. Risks... well managed... medicines were managed safely."
Staff Culture
8/10
✓
Staff felt supported by management and enjoyed working at the service."
Staffing Levels
8/10
✓
no agency staff were being used under the new provider."
Training & Dev
7/10
✓
Staff training was relevant and up to date... training in dementia care."
Management
8/10
✓
registered manager who is approachable and encouraging to the staff team."
Programmes
3/10
✕
People were supported by staff to take part in activities where this was their preference to do so. The majority of relatives... opted not to take part in activities."
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care as most residents prefer quiet time.
The majority of relatives we spoke to commented that their family member often opted not to take part in activities, preferring quiet time and spending time in the own bedrooms.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews