Last updated: 9 February 2026
"Approachable management and a positive culture where staff feel valued, although adequate staffing lacks strong retention and training is basic."
Staff were aware of their responsibility to act on any safeguarding concerns. Risks to people's safety were assessed and measures taken to minimise any concerns. Minor discrepancies in medicines recording noted, with action plan provided.
Staff told us they felt valued and supported by the management team. There was a shared ethos of providing person centred care which created a positive and caring culture.
Staff told us they felt they were able to provide people's care without rushing them. One staff member told us, 'Yes there are enough (staff), we are not overloaded.'
Staff confirmed they received an induction and had training suitable for their roles including moving and handling, first aid, food hygiene and dementia. They received regular supervisions.
The registered manager spent time around the home. People, relatives and staff all told us they were able to speak with them at any time and felt listened to.
An assortment of activities were available such as quizzes, exercises, crafts, relaxation, bingo and visiting entertainers. Staff supported outings like shopping and to the nail salon.
Staffing is adequate with enough staff to avoid rushing, but no info on low agency use or strong team retention.
Yes there are enough (staff), we are not overloaded. The registered manager told us they reviewed staffing levels regularly.
Only standard training like moving and handling and dementia sessions, no specialist courses or funded qualifications.
Staff confirmed they received an induction and had training suitable for their roles. This included training in moving and handling, first aid, food hygiene and supporting people living with dementia.
Varied basic activities like quizzes, bingo, crafts and outings, but no specialist programmes or innovative approaches.
An assortment of activities were available to people such as quizzes, exercises, crafts, relaxation, bingo and a range of visiting entertainers.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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