Last updated: 9 February 2026
"Supportive management and positive staff culture with strong safety, although occasional night staffing shortages and basic training need improvement."
2021 IPC inspection: Assured provider using PPE effectively, regular testing, cleaning schedules, managing outbreaks; Per 2019: Risks assessed, meds safe, lessons from incidents
Per 2019 comprehensive inspection: Staff felt supported, 'Our manager has been a really big help and taught us everything'; thoughts sought via meetings and supervisions
Per 2019 comprehensive inspection: 'on the whole, suitable numbers of staff'; staff said 'right amount'; one resident 'don't think there are always enough staff, night time improving'
Per 2019 comprehensive inspection: Staff received induction, training relevant to roles like moving and handling, safeguarding; appraisal and supervision in place
Per 2019 comprehensive inspection: Staff team felt supported by the registered manager; '[Registered manager] is amazing!' and 'she runs a tight ship, but fair'
Per 2019 comprehensive inspection: Three activity coordinators, 35 hours/week; bingo, pizza making, gardening, boat trips, quizzes, intergenerational with local children
Staffing levels are adequate but one resident said there are not always enough staff, especially at night.
Per 2019: 'I don't think there are always enough staff in the home, night time is improving with response times though.'
Only standard training like induction, moving and handling, and safeguarding with no specialist courses or funded qualifications.
Per 2019: 'I've had moving and handling, safeguarding and infection control training'
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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