Last updated: 10 February 2026
"Fantastic team culture where staff feel valued and supported, with strong safety practices, although unclear staff stability and basic activities hold it back."
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, up-to-date policy; per 2018 medicines managed safely with audits, incidents reviewed.
Per 2018 comprehensive inspection: Staff said 'We've got a fantastic team here, we support each other'; management approachable, full of praise, staff feel valued and ideas listened to.
Per 2018 comprehensive inspection: There were always enough staff deployed to meet people's needs and keep them safe; robust recruitment procedures followed.
Per 2018 comprehensive inspection: Staff had induction, ongoing training, specific training for needs, regular supervision and appraisals; supported to achieve qualifications with assessor provided.
Per 2018 comprehensive inspection: Staff said the registered manager and deputy manager supported them well, valued them, and encouraged suggestions for improvements; strong team ethos.
Per 2018 comprehensive inspection: Each person had a weekly activities plan with variety including community trips to shops/pubs/church, mobile farm visits, sensory room, flexible to needs.
Staffing levels are adequate with enough skilled staff on each shift, but no details on team stability or agency use to confirm consistently manageable workloads.
There were always enough staff deployed to keep people safe and meet their needs. The rota was planned to ensure there were sufficient staff with appropriate skills and experience on each shift.
Activities programme offers weekly variety like outings and visits, but lacks specialist approaches or dedicated coordinator for more creative daily engagement.
Each person had a weekly activities plan... Staff had arranged visiting activities... People were active in their local community and regularly walked to local shops, pubs, cafes and church.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp