Working at Beaufort House
2 St Vincent Street, Redcar, TS10 1QL
Operated by Potensial Limited
8 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A positive staff culture and strong safety practices, although basic training and routine activities hold it back."
Safety & Risk
8/10
✓
Per 2022: We were assured that the provider was using PPE effectively and safely... infection prevention and control policy was up to date. Per 2019: Medicines records had been fully completed. Checks of medicines had been carried out to show they were safely managed. Staff understood their responsibilities to keep people safe.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: The staff team worked very well together and were positive about the home. Staff said, 'We are homely, caring and supportive... We are a good staff team, we get on and pull together.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff on duty all of the time. Staff had the right skills and experience to support people effectively. Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were supported to deliver good care. They had received regular supervision, appraisal and training.
Management
7/10
✓
Per 2019 comprehensive inspection: The manager and staff encouraged each other to be the best they could be. They listened to one another and took on board feedback to improve the way they supported people.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People followed their own interests... games, colouring in... crafts and baking... good access to the community... leisure centres... gym, the library and shops. Each week people decided where to go for a group outing.
Points to consider
Only standard training like supervision and appraisals, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were supported to deliver good care. They had received regular supervision, appraisal and training.
No dedicated activities coordinator or specialist programmes, so the role involves routine care plus basic crafts, baking and community outings.
Per 2019 comprehensive inspection: activities such as crafts and baking with people... We are really good at community access for our residents... local leisure centres... shops.
Staffing is adequate with enough staff on shifts, but measures needed for COVID pressures and no details on low agency use or strong retention.
Per 2019: There were enough staff on duty all of the time. Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews