Working at Beaufort Grange
Hatton Road, Bristol, BS16 1AH
Operated by Barchester Healthcare Homes Limited
74 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported by management and a strong team with good training and activities, but call bells sometimes go unanswered and safety records like medicines and assessments are not always up to date."
Safety & Risk
5/10
!
Although we observed medicines being administered safely, one medicine was not signed for after it had been administered. Mental capacity assessments and best interest decisions were not always in place and up to date where people lacked capacity.
Staff Culture
7/10
✓
Staff felt supported by the management and nursing staff. One member of staff told us, “I can go to the manager, clinical lead or regional director.” Another member of staff told us, “We are a brilliant team and we support each other.”
Staffing Levels
5/10
!
People told us there were enough staff and we found an example where additional staff were provided to a person who was at risk of falling. We also found on occasions call bells were left ringing from more than a few minutes before they were answered.
Training & Dev
6/10
✓
Staff told us they had access to training, supervision and support. One member of staff told us, “I’ve had training in moving and handling, safeguarding, dementia, documentation and first aid.” Staff received training for example in Safeguarding Adults, Mental Capacity Act, Tissue Viability, Fire Safety.
Management
6/10
✓
Staff felt supported by the management team and the registered manager was working with external professionals and agencies to improve people’s care and support. Staff were encouraged to gain additional qualifications, and the registered manager promoted staff achieving their full potential.
Programmes
6/10
✓
People and their visitors could use the various lounges, dining areas, seating areas, bistro and sensory room. Various activities such as toddler groups, school visits, planned evening events were arranged for people.
Points to consider
Staffing is adequate but call bells sometimes rang unanswered for minutes and they added extra staff after spotting a fall risk.
We also found on occasions call bells were left ringing from more than a few minutes before they were answered. Following observing one person needing assistance from staff the regional director confirmed the next day they had put in additional staff.
Risk assessments, mental capacity papers, and evacuation plans not always up to date, and medication not always signed for after giving.
Not all people’s documentation was accurate and up to date. For example, this included some documentation such as risk assessments, mental capacity assessments and personal evacuation plans. Although we observed medicines were administered safely, one medicine was not signed for after it had been administered.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews