Working at Beau Sejour Care Services
12-14 Castle Road, St Albans, AL1 5DL
Operated by Beau Sejour Residential Care Home Limited
10 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Great leadership, calm family culture and excellent safety practices, although basic activities lack a dedicated coordinator."
Safety & Risk
9/10
✓
Dec 2020: All IPC assured including effective outbreak management with de-brief, rota changes; Per 2019: Medicines audited 3x daily, full investigation of error with learning shared.
Staff Culture
8/10
✓
Per 2019: Staff said 'the atmosphere here is really nice, really calm. I really like it here'; relatives said 'they treat [person] like family. They are all one big family'; 100% satisfaction survey.
Staffing Levels
7/10
✓
Per 2019: 'There are always enough staff on duty to meet people's needs... We have enough time to really care, we get to spend time with people, not just to do tasks.' Permanent staff deployed.
Training & Dev
7/10
✓
Per 2019: Face to face training in basic core areas and additional such as epilepsy awareness and dementia care; staff routinely had 1:1 supervision.
Management
8/10
✓
Per 2019: 'It really is well-led. The atmosphere here is really nice, really calm. I really like it here, it is pleasant.' Management led from the front and supported staff.
Programmes
6/10
✓
Per 2019: Multiple types mentioned including community outings to pub, cafe, barber, pantomime and home-based such as baking, foot spas, pampering, jigsaws, sensory activities.
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, so the job mixes routine care with basic baking, games, pampering, and occasional outings.
Home based activities included doing jigsaws, making homemade face masks with staff, enjoying foot spas and pampering sessions, baking, table top activities, indoor games and exercise sessions. Per 2019.
Training includes basics and some specialist topics like epilepsy awareness plus supervision, but no funded qualifications or career pathways.
The staff team received face to face training in basic core areas such as infection control, safeguarding people from abuse, moving and handling, health and safety and fire awareness. Additional training was provided in response to people's specific and changing needs. This included in areas such as epilepsy awareness and dementia care. Per 2019.
Enough permanent staff for needs and time with residents, but no details on great retention or zero agency use for ultimate stability.
There were enough suitably experienced, skilled and qualified permanent staff deployed to meet people's individual support needs. Per 2019.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews