Working at Beatrice House
25 Bell Street, Brierley Hill, DY5 4HG
Operated by Alphonsus Services Limited
3 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel well-supported by approachable managers in an open culture with strong safety and good training, although staffing stability is unclear and activities lack a coordinator."
Safety & Risk
8/10
✓
Strong safeguarding and risk management; assured on IPC including PPE, testing, hygiene, up-to-date policy (2021 IPC inspection).
Staff Culture
7/10
✓
Staff reported open supportive culture; managers understanding and resolve issues via meetings. (Per 2019 comprehensive inspection)
Staffing Levels
6/10
✓
Enough staff to support people; 'The staff we have is plenty.' (Per 2019 comprehensive inspection)
Training & Dev
7/10
✓
Staff received relevant training with updates and could request more: 'We get as much training as we can ask for.' (Per 2019 comprehensive inspection)
Management
7/10
✓
Registered manager approachable; staff feel well-supported: 'you can talk to them about anything.' (Per 2019 comprehensive inspection)
Programmes
6/10
✓
Varied activities including community outings to parks, attractions, and five-day holiday to Wales. (Per 2019 comprehensive inspection)
Points to consider
Staffing is adequate with enough people on shifts, but no details on team stability or agency use.
There were enough staff to support people. One member of staff told us, 'The staff we have is plenty.' (Per 2019 comprehensive inspection)
Some outings like park visits and holidays, but no activities coordinator or specialist programmes for variety.
People had access to a variety of activities including visits to local parks and attractions. People had also recently been taken on a five-day holiday to Wales. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews