Last updated: 10 February 2026
"Staff feel supported and valued with strong safety practices, but recent staffing boosts after concerns and basic training hold it back."
Robust systems in place to ensure safe receipt, storage and administration of medication; staff had received safeguarding training; assured provider was using PPE effectively (2022).
Staff told us they felt listened to and supported by the management team and felt valued. Per 2020 comprehensive inspection.
We saw there were enough staff to support people safely. Staff told us they felt they had time to support people with their planned care. Per 2020 comprehensive inspection.
There is a comprehensive training programme in place for staff to complete, this is inline with the Care Certificate. Per 2020 comprehensive inspection.
Staff told us they felt listened to and supported by the management team. Per 2020 comprehensive inspection.
The home now has two full time activity co-ordinators... We saw varied activities were planned. Per 2020 comprehensive inspection.
Staff numbers were increased recently after concerns, so levels are ok now but no details on staff sticking around long-term or agency use.
Why we inspected: prompted in part, due to concerns received about staffing... staffing had recently been increased for care staff.
Only standard training like the Care Certificate and basics for needs, no specialist courses or funded qualifications.
There is a comprehensive training programme in place for staff to complete, this is inline with the Care Certificate.
Two activity coordinators run regular varied activities, but some people felt there was not always enough going on and no special programmes.
Some people we spoke to, felt that at times there was not a lot of stimulation or activities... now has two full time activity co-ordinators.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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