Working at Beane River View
1 Beane View, Hertford, SG14 3UD
Operated by Quantum Care Limited
40 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive managers, a family-like culture and strong safety practices, although occasional agency staffing and basic training are drawbacks."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured that the provider was using PPE effectively and safely, meeting shielding and social distancing rules, and making sure infection outbreaks can be effectively prevented or managed. Per 2019: Risks well managed, medicines safe.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us 'I've worked here for many years and really love this place we really are like a family, It is a fun place to be'. Staff work so well together.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People, relatives and staff told us there were enough staff available to meet people's needs safely. Agency staff were only used as a last resort.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received all the appropriate training and had a good understanding of people's needs. New staff completed a comprehensive induction, ongoing training, and shadowing.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had a good overview of the service and had made improvements in all areas. Staff told us they were well supported by the registered manager and deputy manager.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A full range of meaningful activities were in place including outside entertainers, group activities and individual activities. Events such as summer BBQ, Christmas fair, Halloween parties.
Points to consider
Staffing levels are adequate but they use agency workers as a last resort when regular staff call in sick.
Per 2019: If staff called in sick other staff were asked if they would cover the shift, which helped ensure consistency as agency staff were only used as a last resort.
Training covers the basics like induction and ongoing sessions but no specialist courses or funded qualifications mentioned.
Per 2019: New staff completed a comprehensive induction when they started working at the service, and had ongoing training, and shadowing.
Activities include entertainers, parties and hobbies but no specialist programmes or innovative approaches that stand out.
Per 2019: A full range of meaningful activities were in place including outside entertainers, group activities and individual activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews