Working at Beaman House

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.

Staff told us they felt supported by senior staff and the registered manager. Staff said they were supported to provide good care to people because their own needs were met, shift patterns worked for them and enabled them to have a good work/life balance.

Staff received training when they first started working at the home and gave examples showing how additional training was arranged. This was to meet people’s changing needs and for their own professional development. One staff member said, “I was offered management training, and I decided to take this up.”

Staff told us they felt supported by senior staff and the registered manager and senior staff, who were visible in the service. One staff member said, “We see [senior staff] at least weekly, and there’s no problem with contacting on-call. You get sensible advice.”

People enjoyed a range of interesting things to do which reflected their preferences and wishes. A person told us they undertook volunteering in a local charity shop, regularly pursued their hobbies outside the home in the evening, and enjoyed going for walks.