Working at Beaconville Nursing Home
Beacon Road, Ivybridge, PL21 0AQ
Operated by 21st Century Care (Plymouth) Limited
36 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel valued with supportive leadership and good training, but limited activities and occasional medicine security issues hold it back."
Safety & Risk
5/10
!
Staff understood safeguarding processes which were acted upon, and notifications were submitted to CQC when required. Medicines were managed well overall, but ensuring medicines cupboards were secure was not always consistent.
Staff Culture
7/10
✓
Most staff told us they enjoyed working at the service and were positive about the improvements made over the last 12 months. Comments included, “(Management team names) look after everyone, all staff and residents... they give people opportunity to grow.”
Staffing Levels
5/10
!
Staffing levels were mostly appropriate, with good training compliance and contingency plans in place. Staffing arrangements were mostly safe and effective.
Training & Dev
6/10
✓
Supervisions and competency checks were completed, and training compliance was high, with the registered manager addressing gaps with staff.
Management
6/10
✓
Leadership was visible and approachable, and there was a culture of openness and learning. Audits and improvement plans were in place, and staff and relatives felt able to raise concerns.
Programmes
3/10
✕
Relatives were mostly positive about the range of activities to promote people’s mental well-being. However, they wished staff could support people to use the garden and grounds more often.
Points to consider
Only basic activities mentioned with no coordinator or specialist programmes, so the role lacks variety beyond personal care.
Relatives were mostly positive about the range of activities to promote people’s mental well-being. However, they wished staff could support people to use the garden and grounds more often.
Staffing levels are mostly fine but don't always hit full nurse cover, relying on backup plans.
The provider was working to ensure 24/7 nurse cover, when this was not achieved the registered manager had a robust process and risk assessment to minimise any impact on people’s safety.
Medication cupboards sometimes left unlocked and repositioning not always done on time.
the medicines room and cream cupboards were left unlocked during administration... one person’s repositioning intervals exceeded assessed needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews