Last updated: 10 February 2026
"Supportive visible managers, low staff turnover and positive culture, although training and activities lack specialist programmes."
Staff had training on how to recognise and report abuse and they knew how to apply it. The service managed incidents affecting people's safety well
Staff felt able to raise concerns with managers without fear... Staff told us they felt supported and felt the registered manager ensured good teamwork
There was a low turnover of staff... The service did not use agency staff at the time of the inspection. The service had enough staff, including for one-to-one / two-to-one support
People were supported by staff who were well trained... Updated training and refresher courses helped staff continuously apply best practice. The service checked staff's competency
Management were visible in the service, approachable and took a genuine interest... Staff said, 'Oh my god! You would love to work with her [registered manager]! She is straight to the point, very supportive, She listens...'
People had individual activity plans tailored to things they enjoyed. This included, Zumba, snooker and day trips. The home had a large sensory room
Training covers best practice and refreshers but no specialist courses or funded qualifications for staff
People were supported by staff who were well trained and understood best practice in supporting people with a learning disability and/or autism
Activities include variety like Zumba and trips but no specialist programmes or coordinator mentioned
People had individual activity plans tailored to things they enjoyed. This included, Zumba, snooker and day trips
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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