Last updated: 10 February 2026
"Staff feel supported by an approachable manager and love working there, but basic activities and standard training are drawbacks."
2021 IPC inspection: Assured on preventing infections, PPE use, testing, admissions, layout/hygiene, outbreak management, up-to-date policy; Per 2019: Good safeguarding, risks, medicines with audits.
Per 2019 comprehensive inspection: Staff said 'I love working here' 'Really happy [registered manager] is lovely so approachable and supportive' with positive interactions observed.
Per 2019 comprehensive inspection: 'Duty rotas had been completed that confirmed the staffing numbers on each shift, the registered manager confirmed the service was fully staffed' and 'observed sufficient numbers of staff'.
Per 2019 comprehensive inspection: 'Staff had received relevant training that supported them to deliver effective care' 'up to date with training' and 'regular supervisions'.
Per 2019 comprehensive inspection: '[Registered manager] is a wonderful boss extremely supportive, anything they need just ask, door always open' and staff confirmed regular meetings and feedback.
Per 2019 comprehensive inspection: 'A variety of activities was provided to people who used the service both in the service and in the wider community' and 'observed a number of activities taking place'.
Only a basic variety of activities with no dedicated coordinator or special programmes, so the role is mostly routine personal care.
A variety of activities was provided to people who used the service both in the service and in the wider community.
Only standard training to cover the basics and regular supervisions, no specialist courses or funded qualifications for career growth.
Staff had received relevant training that supported them to deliver effective care to people.
Staffing is adequate with enough people on shifts, but no details on low staff turnover or spare time for unhurried care.
the registered manager confirmed the service was fully staffed... observed sufficient numbers of staff in all areas of the home
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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