Working at Beacon House

Staff had received training in medicine management and had their competency to administer medicines checked. If medicine errors occurred staff were retrained and had their competency rechecked.

Staff told us they felt listened too and that their opinions mattered. The provider sent out staff surveys to gain feedback from their workforce.

Staff had completed specialist training to work with people with a learning disability and autism. Staff were enabled to complete the care certificate.

One member of staff said, “If I raise concerns the managers sits down and listens to what these are and supports you.”