Last updated: 9 February 2026
"Enthusiastic management, stable staffing and positive culture, although no structured activities programme and basic training hold it back."
Infection prevention and control fully assured across all points; safe rated good at previous inspections with systems for safeguarding and risks.
Staff passionate about outcomes, 'It's a very good place to work'; per 2019: cheerful atmosphere, staff feel valued, morale good.
Per 2019 comprehensive inspection: 'There were enough staff on duty to meet people's needs. People were cared for by a consistent and stable staff team... Many of the staff group had worked at the service for a long period of time'.
Staff trained with skills needed, induction in place, training tool to monitor progress, working towards Care Certificate: 'All of them are first class and... seem well trained'.
Registered manager visible, enthusiastic, carries out quality checks, seeks feedback to drive improvement: 'I am looking to improve all the time around the residents'.
Per 2019 comprehensive inspection: supported to hobbies, bingo, entertainers, activities charity visits, local children's group, one-to-one activities.
No activities coordinator or regular structured programme, so the role is mostly routine personal care with some basic visits and hobbies.
No mention of activities coordinator or structured programme in 2023 report; per 2019: entertainers, bingo, children's group visits.
Only standard training like the Care Certificate and induction, no specialist courses or funded qualifications for career growth.
Managers had in place a training tool to monitor staff training progress and staff were working towards their Care Certificate.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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