Working at Beachlands Residential Care Home

Basic activities like bingo, quizzes, armchair exercises and occasional outings, but the activities coordinator has left so the role might feel more routine.

Posters advertised regular arm chair exercises, bingo and other activities... The activity coordinator had recently left. The provider told us they planned to recruit to this role.

Quality checks are still developing and do not always spot issues like gaps in records, so oversight feels a bit patchy.

Quality assurance systems were continuing to be developed, as they did not always effectively identify all areas for improvement... Records did not always provide clear guidance to staff when people required more intensive support to engage with activities.

Enough staff to get by but they use agency workers sometimes which can disrupt team familiarity.

There were enough staff working each shift... On occasions agency staff were used. As far as possible these were regular staff who knew people and the home.