Last updated: 10 February 2026
"Supportive management, stable staffing and good training foster a strong team culture, although bank staff sometimes cover sickness with less familiar colleagues."
Medicines were well managed. There were robust systems... Risk assessments included accessing the community, health conditions. They were comprehensive and reviewed monthly.
'They are a really good team. We support each other well.'... Staff said they felt valued and listened to.
Staffing levels were always six staff plus additional if planned activities... There was a core of staff who knew people's needs well and had the right skills.
Staff had good opportunities to train and develop their skills on a regular basis... specialist areas such as developing positive support plans and dealing with behaviour which may challenge.
The management team were inclusive and forward thinking... Staff said they felt valued and listened to. One said 'They have really helped me out through a difficult personal time.'
Staff went the extra mile to find activities and social events... accessing community facilities such shopping for their own groceries... accessing a local nightclub on evenings.
Sickness is covered by bank staff from other homes, so you might sometimes work with less familiar team members.
Sickness was covered by staff either from the providers other homes locally or from their bank staff.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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