Working at Beachcroft House

Risk assessments sometimes lack detail or have errors, and medication records miss signatures or reasons for as-needed doses.

one person's care plan documentation contained inaccurate information... 'personal risk and behaviours' plan... no guidance as to what distraction techniques... Staff did not always ensure that entries were countersigned... three protocols were missing.

Only standard training, with some courses not up to date because of COVID delays.

unavoidable disruptions to the delivery of this training had occurred due to the impact of Covid-19... provider's own compliance standards with training had not yet been achieved due to the pandemic.

Activities are basic individual ones like games and quizzes due to lockdown, no specialist or group programmes.

moved from a mixture of individual and group activities to entirely individually delivered activities... knitting or talking about current affairs... beauty care, playing board games, reading and memory triggering quizzes.