Working at Beachcomber Care Home
12 North Road, Seaham, SR7 7AA
Operated by A. Charles Thomas (Care) Limited
48 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Stable staffing without routine agency use and a supportive open culture, but inconsistent record audits and basic activities programmes."
Safety & Risk
7/10
✓
Risks assessed and monitored with staff knowledgeable; medicines managed safely, initial PRN guidance inconsistencies corrected during inspection.
Staff Culture
7/10
✓
Open and empowering culture; most staff felt supported by manager and colleagues.
Staffing Levels
7/10
✓
Enough staff to meet needs with improved levels; recently recruited for all roles, not routinely using agency staff.
Training & Dev
6/10
✓
Staff had regular training, supervision, appraisals and competency checks; individual training needs identified and met.
Management
6/10
✓
Registered manager in post with positive feedback as sociable and always there, but audits not consistently identifying record inconsistencies.
Programmes
5/10
!
Per 2018 comprehensive inspection: activities co-ordinator provides planned activities, outings, chair volleyball, school visits, volunteers and choir.
Points to consider
The manager is friendly and supportive, but checks on records and care plans do not always spot problems and the new computer system is not fully set up yet.
Regular audits were taking place, but these were not consistently identifying and correcting inconsistency in records found at this inspection. The new system was not yet fully up to date and the new processes were not yet embedded.
Staff get regular training to refresh skills and supervisions, but nothing specialist or funded qualifications for career growth is mentioned.
Staff had regular training and opportunities for supervision and observations of their work performance. Individual training needs were identified and met.
There is an activities coordinator running regular events like games, outings and school visits, but no special therapeutic programmes or innovative extras.
Per 2018 comprehensive inspection: People and relatives complimentary about the activity co-ordinator and the activities in the home. Planned activities, outings and events were displayed... local school children came... Volunteers supported... church choir visited.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews