Last updated: 10 February 2026
"Managers lead by example and staff feel well supported with enough of them on duty, but activities are limited by building works and call bells sometimes out of reach."
Staff understood their safeguarding responsibilities... Medicines were well managed... incidents or accidents had occurred, these were reported, reviewed and action taken.
Staff told us they felt well supported and could access the training they needed... staff meetings gave them the opportunity to raise concerns and make suggestions.
There were enough staff to meet people's needs... The service rarely used agency staff... Staff told us there were enough of them to meet people's needs quickly.
Staff received a comprehensive induction and completed the Care Certificate... ongoing training and support. The registered manager gave staff regular supervision sessions.
The registered manager acted as a role model to all staff and provided clear and supportive leadership for staff.
Activities were limited due to the ongoing building works but suitable one to one provision had been made.
Very few activities right now because of building work, so mostly one-on-one chats and routine care.
Activities were limited due to the ongoing building works but suitable one to one provision had been made.
Enough staff usually but sometimes call bells are out of reach so residents struggle to get help quickly.
One person's call bell was not within reach and they told us they sometimes struggled to alert staff.
Standard training like inductions and supervisions but no specialist courses or funded qualifications.
Staff received a comprehensive induction and completed the Care Certificate... ongoing training and support... regular supervision sessions.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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