Last updated: 10 February 2026
"Strong safety practices, regular training and good team morale, but no registered manager and lack of activities hold it back."
Risks to people such as falls, nutritional, pressure damage and mobility had been identified and plans implemented to reduce these risks. Medicines were managed safely with an electronic system, regular audits and learning from incidents.
Staff said their morale was good and they felt able to speak up. Staff told us that although the service struggled to recruit, they worked well as a team. One member of staff told us, 'I love working here.'
The provider had deployed sufficient numbers of staff to meet people's care needs. However, staffing levels were only sufficient to meet the support needs of the current number of people living at the home.
Staff received regular training and supervision. Staff said they received training regularly.
The service did not have a manager registered with the Care Quality Commission. The manager at the service had submitted an application to become the registered manager.
People told us they had missed out on activities since the start of the Covid-19 pandemic. 'No activities. One day is the same as the next, nothing happening, no stimulation'
No permanent manager registered yet, even though one is in place and applying.
The service did not have a manager registered with the Care Quality Commission. The manager at the service had submitted an application to become the registered manager.
No activities programme running right now due to Covid, so the role is mostly routine personal care.
'No activities. One day is the same as the next, nothing happening, no stimulation, we used to have keep fit.'
Staff numbers are just enough for the current low number of residents, and the home struggles to recruit.
Staffing levels were only sufficient to meet the support needs of the current number of people living at the home. Staff told us that although the service struggled to recruit, they worked well as a team.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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