Working at Beach Crest Residential Home

Some refresher training is overdue, so staff skills have gaps in basics like moving people and safeguarding.

Some refresher mandatory training such as moving, and handling and safeguarding were overdue.

Activities are basic like games, music and walks with no dedicated coordinator or specialist programmes to make the role more varied.

Planned activities both in the home and community... listening to their favourite music, books, jigsaws and games.

Medication practices have gaps like missing photos on records and storing in the kitchen fridge instead of a proper one.

There was not a dedicated medicine fridge... Medicine administration records (MAR) did not all contain a photograph.