Working at Baytrees
246 Old Worting Road, Basingstoke, RG22 6PD
Operated by Liaise (South) Limited
4 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Strong safety oversight, supportive management and good training, but regular agency staff use leads to less stable teams."
Safety & Risk
8/10
✓
2022: Good oversight of infection control with spot checks; assured on PPE use, testing and managing outbreaks. 2018: Incidents analysed for trends and lessons to prevent reoccurrence.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Relatives told us staff were caring and dedicated; some staff magnificent and long-serving, knowing residents very well.
Staffing Levels
4/10
!
2022 targeted inspection: The service had a flexible staff group with bank staff and regular agency staff used to ensure people had the support they needed.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had received training in a wide range of areas such as safeguarding, management of escalating behaviours and communication strategies; monitored through supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager regularly worked alongside staff to offer support and guidance; relatives described the manager as friendly, approachable and top class.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Positive support co-ordinator oversaw individual learning programmes for life skills including kitchen safety role play; weekly programme of activities.
Points to consider
Regular agency and bank staff fill shifts, so you often work alongside temporary workers instead of a stable team.
The service had a flexible staff group with bank staff and regular agency staff used to ensure people had the support they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews