Working at Baytrees
The Street, Littlehampton, BN16 1JD
Operated by Mr H and Mrs H Purmessur
10 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Low staff turnover, specialist training and supportive culture, but limited management knowledge on care models and basic activities."
Safety & Risk
7/10
✓
Good safeguarding, risk assessments, learning from incidents, but one PRN lacked protocol: 'did not have a protocol in place for staff to guide them when, how and what dose'.
Staff Culture
8/10
✓
Staff felt respected, valued, good team relationships: 'Staff felt respected, supported and valued... We all have good relationships here'.
Staffing Levels
8/10
✓
Low staff turnover, no vacancies, consistent team, enough staff for one-to-one support: 'Most staff... had worked there a long time... no staffing vacancies'.
Training & Dev
8/10
✓
Specialist training on autism, challenging behaviour, MCA; monthly supervision, annual appraisals: 'Staff had received specific training... continual supervision, appraisal'.
Management
7/10
✓
Management were visible, approachable, staff felt supported, but 'provider and manager had limited knowledge around supporting people through recognised models of care'.
Programmes
6/10
✓
Varied basic activities like music, knitting, crafts, gardening, bowling, bingo, community events: 'playing music, knitting and crafting... vegetable patch... bowling, burger and bingo'.
Points to consider
Managers are approachable and visible but don't fully know the best practice models for supporting people with learning disabilities and autism.
The provider and manager had limited knowledge around supporting people through recognised models of care and treatment for people with a learning disability or autistic people.
No specialist activity programmes or innovative approaches mentioned, just basic hobbies, crafts, outings and gardening.
People were proactively supported to pursue their hobbies and interests... playing music, knitting and crafting... vegetable patch... bowling, burger and bingo.
One person's backup medicine for constipation lacked written instructions for staff on when and how much to give it.
The one person prescribed PRN medicine for symptoms of constipation did not have a protocol in place for staff to guide them when, how and what dose of the medicine was required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews