Last updated: 10 February 2026
"Approachable management and strong team culture impress, but unclear staff retention and basic training hold it back."
The service had effective safeguarding, systems and policies in place and managed safeguarding concerns effectively and promptly.
Staff told us they felt part of a team... 'We have got a good team here,' and 'We all pull together and support each other.'
There was always enough competent staff on duty to care for people.
All staff completed a comprehensive induction.
Staff told us the registered manger was very approachable and fair.
A programme of activities was in place... such as church service, drum therapy, play your cards right and flower arranging.
Staffing levels meet daily needs and get reviewed, but no details on low agency use or staff sticking around long-term.
There was always enough competent staff on duty to care for people. Staffing levels were reviewed as people’s needs changed.
Training covers basics with induction and supervision, but no specialist courses or funded qualifications for career growth.
Staff received all the training they required to meet the needs of people they supported. The provider had an induction programme in place.
Activities programme has regular events like games and flower arranging, but nothing innovative or specialist to vary the workday.
A programme of activities was in place to meet people's interests. Events were arranged such as church service, drum therapy, play your cards right and flower arranging.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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