Working at Bayith Rest Home
18-20 Bevan Road, Waterlooville, PO8 9QH
Operated by Bayith Rest Home Limited
15 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Good training and a positive family-like culture, but missing risk assessments, poor medicines records and agency staff reliance create safety and staffing concerns."
Safety & Risk
3/10
✕
Risk assessments were not always in place. For example, there were no risk assessments for dehydration, constipation or contractures... Records to support the safe management of medicines were not always in place or completed appropriately... learning from safety events was not always recorded.
Staff Culture
6/10
✓
People and staff described an open and positive culture. Staff felt valued and enjoyed working at Bayith Rest Home... 'I genuinely enjoy coming to work, we are like a big family.'
Staffing Levels
4/10
!
due to agency staff arrangements there were times when only 2 care staff were on duty... People, staff and relatives told us this was enough for people to be safely supported. However, some staff and people felt this was not always enough... agency staff did not know them as well as permanent staff.
Training & Dev
6/10
✓
Staff completed a range of training to meet people's needs, which was refreshed and updated regularly. When people’s needs changed, training was arranged... They received regular one-to-one sessions of supervision.
Management
4/10
!
A new manager had been in post for approximately 2 weeks... People and staff were positive about their capability and approach. The manager recognised the shortfalls... However, time was needed to implement and sustain these. Governance systems and audits were not effective.
Programmes
4/10
!
'Oh yes there is lots to do here, I like the lucky numbers [game], sometimes we have entertainment in, singers... I like knitting'... Staff told us there was a variety of activities on offer, but they would like to be able to take people out more. The manager was... recruiting... an activities coordinator.
Points to consider
Missing risk assessments for dehydration and poor medication records raise safety worries during daily care.
there were no risk assessments for dehydration, constipation or contractures... records did not show which topical creams had been applied, and some ‘as required’ medicines lacked protocols
Reliance on agency staff means sometimes only 2 care staff on duty and they do not know residents well, making shifts stretched.
due to agency staff arrangements there were times when only 2 care staff were on duty... agency staff did not know them as well as permanent staff
New manager is promising but governance systems are weak, so oversight and improvements take time.
A new manager had been in post for approximately 2 weeks... Governance systems and audits were not effective in identifying or addressing areas for improvement
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews