Working at Bayford House Care Home

The registered manager ensured there was an effective and robust system in for reporting safeguarding's. This meant that people were safeguarded from harm and their health and wellbeing was protected.

Staff received supervisions with their line manager and felt confident that any identified training needs would be addressed. They reported feeling well supported.

There were enough suitably recruited staff available to keep people safe and staffing levels were reviewed and changed to reflect changes in people's needs.

Staff informed us that they had received an induction and had received sufficient training to give them the skills needed for their roles. On-going training was completed by staff in a variety of core subjects such as safeguarding and moving and handling people.

The service employed two activities coordinators who had sought out people's preferences for activities. We saw activities were planned for the week. Individual activities were also carried out.