Working at Bay Court Nursing Home
16-18 West Hill, Budleigh Salterton, EX9 6BS
Operated by Court Healthcare Limited
29 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Excellent activities programme, supportive management and positive team culture, although staff retention and agency use details are lacking."
Safety & Risk
8/10
✓
People remained safe... Medicines were safely managed... Accident and incidents were reported and investigated... action had been taken.
Staff Culture
8/10
✓
Staff were all very positive about working at the home and said they worked well together... 'There is a true team here, the manager is open with everyone no favourites.'
Staffing Levels
6/10
✓
Our observations... showed there were sufficient numbers of staff on duty to keep people safe. Staff appeared to have time to meet people's individual needs.
Training & Dev
7/10
✓
Staff undertook the provider's mandatory training... recently added person centred approach... Staff were positive about the training... annual appraisal and supervisions scheduled.
Management
8/10
✓
The service was well led by the new manager... Staff said they felt supported... 'Doesn't feel like a boss, more of a friend...makes you feel like wanting to come to work.'
Programmes
9/10
✓
There was an excellent programme of activities... lead activity person... hopes and dreams board... guide dogs visited regularly... supported to visit helicopter... sailing outings... links with local school.
Points to consider
Staff numbers are enough to keep people safe and meet needs, but nothing said about low agency use or staff sticking around long-term.
there were sufficient numbers of staff on duty to keep people safe. Staff appeared to have time to meet people's individual needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews