Working at Battersway Court
Battersway Road, Paignton, TQ4 7EY
Operated by Mrs Patricia Harcourt Crawford
4 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Stable staffing and strong safety knowledge with good supervisions, but no activities programme and only basic training hold it back."
Safety & Risk
8/10
✓
Staff understood how to protect people from poor care and abuse and received training on how to recognise and report abuse and they knew how to apply it.
Staff Culture
6/10
✓
The service had an open positive atmosphere and was very much people's homes.
Staffing Levels
7/10
✓
There were enough staff employed at the service to meet people's needs. People were supported by a consistent staff team that had been at the service for a number of years.
Training & Dev
6/10
✓
Staff had the necessary skills and training to meet people's specific needs. For example, diabetes training.
Management
7/10
✓
Staff worked closely with the provider and had opportunities to discuss their role and performance through daily discussions and supervisions and appraisal.
Programmes
4/10
!
Risks associated with people's care had been assessed including how to support people with risks associated with accessing their community safely and free from unnecessary restrictions.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement programmes, or creative approaches detailed beyond basic community access.
Only standard training like diabetes management, no funded qualifications or career development.
Staff had the necessary skills and training to meet people's specific needs. For example, diabetes training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews