Working at Basingfield Court Residential Care Home
Huish Lane, Basingstoke, RG24 7BN
Operated by Sanctuary Care Limited
52 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported in a friendly atmosphere with regular meetings and strong safety, but recruitment checks were missing and supervisions irregular."
Safety & Risk
8/10
✓
People who used the service were safe and safeguarded from abuse. Processes and procedures were in place to store and administer medicines safely. Staff understood the need to report accidents and incidents with analysis to identify learning.
Staff Culture
7/10
✓
Staff told us they felt engaged and involved. There were regular staff meetings with staff saying they were 'normally every month.' Staff said the registered manager listened to what they had to say and that things changed as a result.
Staffing Levels
5/10
!
There were sufficient numbers of staff to support people safely and in line with their needs. Recruitment files did not have all the safe recruitment checks at the time of inspection but the provider took immediate action to rectify this.
Training & Dev
5/10
!
Staff had suitable training as part of their induction. This was regularly updated to ensure staff had the required knowledge. Although staff felt supported, staff supervisions were not always happening regularly for all staff.
Management
7/10
✓
The registered manager worked closely with people and staff to create a friendly, open and comfortable atmosphere in the home. Staff felt supported to deliver high quality care that led to good outcomes for people.
Programmes
/10
✕
Points to consider
Staff files were missing some safety checks for hiring until fixed right away during the inspection.
Recruitment files did not have all the safe recruitment checks at the time of inspection but the provider took immediate action to rectify this.
One-on-one supervisions for staff were not happening regularly for everyone.
staff supervisions were not always happening regularly for all staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews