Last updated: 10 February 2026
"Hands-on management and a warm culture where staff feel valued with stable teams, although basic activities and standard training need improvement."
Any accidents and incidents were recorded and brought promptly to the attention of the registered manager. The registered manager checked these reports regularly to identify any trends or patterns so preventative action could be taken to prevent re-occurrence.
The culture and atmosphere of the service was warm, welcoming and inclusive. Staff were valued for their contribution and their ideas and views were listened to and respected.
People were supported by a consistent, stable staff team who knew people well.
Staff training covered areas identified by the service provider as essential and included safeguarding, infection control, moving and handling and fire safety.
management were visible in the home, and 'hands on.' We observed the leadership team engaging with people, relatives and staff throughout the inspection.
A weekly activity plan was in place and people were told each day what would be happening in the home. We saw some people joined in with a reminiscence quiz and a music activity.
Just a basic weekly activities plan with quizzes and music, no dedicated activities coordinator or specialist programmes like pet therapy.
A weekly activity plan was in place and people were told each day what would be happening in the home. We saw some people joined in with a reminiscence quiz and a music activity.
Only standard mandatory training like safeguarding and moving people, no specialist courses or funded qualifications.
Staff training covered areas identified by the service provider as essential and included safeguarding, infection control, moving and handling and fire safety.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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