Last updated: 9 February 2026
"Staff feel happy and supported in a safe environment with good training, but adequate staffing lacks stable teams and activities are basic."
People felt safe from the risk of harm or abuse and staff knew how to identify and manage safeguarding. Risk assessments were completed to promote independence and minimise risks to people.
Staff felt well supported and happy in their roles. Staff spoke positively about working at the home and recognised the complex needs of the people they supported.
Staff said there was enough staff to meet peoples’ needs. Staff agreed there were sufficient staffing numbers, based on peoples’ needs.
Staff were well trained and competent in their roles. Dementia education sessions were being provided for staff. Staff received training in specific relevant health conditions such as Parkinsons disease.
Staff felt well supported by the management team and clinical lead. Staff felt the management team were approachable and supportive.
Two activity co-ordinators ensured people were seen in their rooms and took part in various activities including a Christmas party and icing biscuits during our visit.
Staffing is adequate but nothing special, no details on agency use or staff retention to show stable teams.
Staff said there was enough staff to meet peoples’ needs.
Activities programme exists with coordinators and events like parties, but no specialist programmes or creative innovations to enrich the working day.
Two activity co-ordinators ensured people were seen in their rooms and took part in various activities including a Christmas party and icing biscuits during our visit.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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