Last updated: 9 February 2026
"Staff praise the approachable manager and feel like a family team, but occasional agency staffing and basic activities hold it back."
Staff had received safeguarding training and knew how to identify and report any safeguarding concerns. Medicines were managed safely. The registered manager undertook weekly checks of the medication system.
A relative told us, 'This is the best care home that [relative's name] has been to. We are all like a little family here.' Staff said, 'we work really well as a team.'
There were enough staff to meet people's needs... on occasions, agency staff were called to support in the event of staff sickness or holidays.
Staff received mandatory training and were also able to access training that helped them support people who were using the service who were living with specific health conditions. Staff received monthly supervisions.
People, relatives and staff spoke highly of the registered manager. A member of staff said, 'They are one of the best managers I have ever had.' Another said, 'I can go to [registered manager's name] with absolutely anything, they are really approachable.'
There was an activities coordinator in post who tailored activities to meet individual preferences. One person told us, 'We do baking... we go on lots of trips.'
Staffing is adequate but they sometimes use agency staff for sickness and holidays.
on occasions, agency staff were called to support in the event of staff sickness or holidays.
Activities include trips and baking with a coordinator, but no specialist programmes or innovative approaches.
There was an activities coordinator in post who tailored activities to meet individual preferences. One person told us, 'We do baking, we make things for special occasions to decorate the home and we go on lots of trips.'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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