Last updated: 9 February 2026
"Supportive leadership and a positive culture where staff feel valued, but no activities programme and only basic training hold it back."
The service had a proactive and positive culture of safety, based on openness and honesty.
Staff told us they enjoyed working at Barton House, and felt well supported and valued.
There were enough staff to meet people’s needs and agency staff were rarely required.
Systems were in place to ensure staff were recruited safely and completed all appropriate training including a thorough induction.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback.
We saw one staff member reading aloud to a person being cared for in bed.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of activities coordinator, structured programmes, pet therapy, outings, or community engagement.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had completed safeguarding training, infection control training, and medicines competency assessments.
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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