Working at Barton Court
New Road, Sheerness, ME12 3PX
Operated by Barton Court Care Home Limited
57 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff spoke proudly of a family-like culture and felt supported by management with reliable staffing, but risk records and medicines guidance sometimes lack important details."
Safety & Risk
5/10
!
We found shortfalls in records relating to risk and medicines... Not all risks had been recorded and fully assessed, and medicines records did not always provide guidance to staff in recognising potential changes to people’s health.
Staff Culture
8/10
✓
Staff spoke proudly about the service and told us, “It’s like a family here, we all work well with each other and support each other.” There was a positive and open culture, staff described feeling included and said their ideas were listened to.
Staffing Levels
7/10
✓
There were enough suitable staff to provide safe care... The registered manager confirmed they had not had to use agency staff for a number of months. This reliable and consistent staffing approach ensured continuity of care.
Training & Dev
6/10
✓
Staff told us they felt well supported in their roles and received regular training to continue to update their knowledge and skills. This was a mix of online and face to face training.
Management
7/10
✓
The registered manager was supportive and open to suggestions and advice on how to improve governance systems. Staff told us the management team were supportive and encouraged them to always speak up and report things.
Programmes
/10
✕
Points to consider
Risk records and medicine instructions sometimes miss important details, so staff might not always have full guidance on health changes.
Risk assessment records were not always detailed, holistic and personalised. Not all risks present had been assessed... Guidance was not always in place for example, for staff to monitor the risks of people having an epileptic seizure or low blood sugars.
Only standard training is mentioned with no specialist courses or funded qualifications for career growth.
Staff were valued, supported, and received all the relevant training they needed to perform their roles and responsibilities well. This was a mix of online and face to face training.
Manager sometimes has to cover shifts themselves along with minimal recent agency use, instead of a fully stable team.
The registered manager provided cover when necessary themselves or arranged for support from an external staffing agency to manage short-notice absences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews