Last updated: 9 February 2026
"Strong leadership, proud team and good training, but limited activities and unclear staff retention."
2020 IPC inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... making sure infection outbreaks can be effectively prevented or managed'; per 2018: effective safeguarding and safe medicines.
Per 2018 comprehensive inspection: 'Staff were clearly proud... "We're a small team... We work together to help each other... I love my job"'.
Per 2018 comprehensive inspection: 'There were sufficient staff to keep people safe... staffing levels were kept under review and additional staff were rostered on when people's needs increased'.
Per 2018 comprehensive inspection: 'Staff were positive about the training... annual training in things like moving and handling... accredited trainer... Investors In People award'; 2020: 'Staff were trained in infection control and PPE and their competency checked'.
Per 2018 comprehensive inspection: 'the manager also works on the floor and keeps in close contact with people'; 'extremely well led by a manager who has the wellbeing of patients at the centre of all they do'.
Per 2018 comprehensive inspection: 'weekly exercise classes... games room where people could play card games, dominoes and scrabble... organised bingo sessions from time to time'.
Staff numbers are enough and they add more when needed, but no details on low staff turnover or using few agency workers.
There were sufficient staff to keep people safe and ensure their wellbeing... staffing levels were kept under review and additional staff were rostered on when people's needs increased.
Some exercise classes, games, bingo and hobbies are available, but no activities coordinator or special programmes so the role may feel routine.
People were offered opportunities to join in weekly exercise classes... there was a games room where people could play card games, dominoes and scrabble. A member of staff told us they organised bingo sessions from time to time.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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