Working at Bartley Green Lodge Residential Care Home
Field Lane, Birmingham, B32 4ER
Operated by Sanctuary Care Limited
47 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued, supported and inspired by approachable management with positive team morale, but unclear staff stability and basic training hold it back."
Safety & Risk
7/10
✓
Staff were aware of how to recognise abuse... effective safeguarding systems... Risks to people were assessed, managed and known well by staff.
Staff Culture
7/10
✓
Staff felt valued and supported in their roles; there was a positive team morale. Staff consistently told us they were inspired and motivated by the registered manager.
Staffing Levels
6/10
✓
We observed that the service was adequately staffed which ensured staff provided a person-centred approach to care delivery.
Training & Dev
6/10
✓
Staff told us their training was relevant to their role and they felt well supported... Staff new to care completed the Care Certificate.
Management
7/10
✓
People and relatives told us they knew who the manager was and felt they were approachable... Staff felt valued and supported in their roles; there was a positive team morale.
Programmes
6/10
✓
People enjoyed activities to their personal taste... They take us out shopping... exercises regularly... links with the local church and schools.
Points to consider
Staff numbers are enough so people don't wait long, but nothing said about team stability or using agency workers.
We observed that the service was adequately staffed which ensured staff provided a person-centred approach to care delivery. One person told us, 'I don't have to wait long for help.'
Training is ongoing and covers basics like the Care Certificate, but no specialist courses or funded qualifications mentioned.
Staff told us their training was relevant to their role... 'Training is continual here.' Staff new to care completed the Care Certificate.
Activities coordinator runs trips, exercises and community links, but no named specialist programmes or innovative approaches.
Activity staff supported people to remain stimulated. One person told us, 'They take us out shopping and... do the exercises regularly.' Links had been developed with the wider community, such as the local church and schools.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews