Working at Bartholamew Lodge Nursing Home Limited

People were protected from potential abuse... by staff that had regular safeguarding training... The provider had effective safeguarding systems... Risks to people's safety and wellbeing were assessed and managed.

Staff reported positively about working for the service. Staff meetings were organised for all staff to give them an opportunity to discuss any changes and raise any suggestions.

There were sufficient numbers of staff to meet people's needs. The provider ensured people had a consistent staff team.

The provider had a good system to monitor all staff and had regular and refresher training to keep them up to date with best practice. Staff felt well supported and had regular supervision and an annual appraisal.

Staff spoke positively about working for the provider, they felt valued and happy in their role. They felt well supported and that they could talk to management at any time, feeling confident any concerns would be acted on promptly.

The home had an activities coordinator, people told us... 'I started doing jigsaws and drawing'... 'They have a singer visit the home regularly'... 'We have taken people out... to the museum and gone to the pub'.